At SDK, we want our customers to be completely satisfied with their purchase. If for any reason you need to cancel your order, please contact us within 24 hours of placing your order.
Please note that due to the nature of our products, we do not accept returns. We conduct quality checks and ensure that our tools are suitable for potential life-saving incidents before shipping. Once an order is packaged, we do not tamper with it as this would void our damaged product guarantee.
If your order arrives damaged, please contact us within three days of delivery with your order number (#XXXX) and a photo of the damaged product. We will promptly send you a replacement order free of charge.
We are committed to providing the highest quality products and customer service. If you have any questions or concerns about your order, please don't hesitate to contact us.